Last updated: December 2024
Privacy Policy
QuantumView IPTV (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our IPTV streaming services, website, and applications. By using QuantumView IPTV services, you agree to the collection and use of information in accordance with this policy.
We collect several types of information to provide and improve our IPTV services including account information such as your name, email address, billing details, and payment information. We also automatically collect technical data including IP address, device type, operating system, and streaming preferences to optimize your viewing experience and provide technical support when needed.
What type of personal information do we collect?
We collect account information when you register including your name, email address, billing address, and payment details necessary for subscription processing. Technical information is automatically gathered including IP address, device specifications, operating system details, browser type, and streaming quality preferences to ensure optimal service delivery.
Usage data such as viewing patterns, channel preferences, search queries, and feature usage helps us personalize recommendations and improve service quality. Communication records from support interactions via chat, email, or phone are maintained to provide effective customer assistance and resolve technical issues promptly.
How do we collect your personal data?
We collect personal information through direct methods when you register accounts, subscribe to services, update profiles, or contact customer support. Automatic collection occurs when you access our streaming platform, gathering technical performance data and device capabilities.
Third-party payment processors securely handle billing information during subscription purchases and renewals. Customer interaction data is collected during support conversations, feedback submissions, and service inquiries to maintain high service standards.
- Account registration and subscription management processes
- Automatic technical data collection through streaming applications
- Customer support interactions and technical assistance requests
- Secure payment processing through certified third-party providers
What are our legal bases for processing your data?
We process personal data based on contract performance to deliver IPTV streaming services, manage subscriptions, process payments, and provide technical support as outlined in our Terms of Service. Legitimate business interests include improving service quality, developing new features, preventing fraud, ensuring network security, and maintaining optimal system performance.
Legal compliance requirements involve meeting regulatory obligations, responding to lawful requests, and adhering to broadcasting and telecommunications regulations. Explicit consent is obtained for optional services such as marketing communications, personalized recommendations, and non-essential data collection activities.
Security
QuantumView IPTV implements comprehensive security measures including industry-standard SSL/TLS encryption for all data transmission between your devices and our servers during streaming and account management. Our infrastructure features advanced firewalls, intrusion detection systems, and regular security audits to maintain data integrity and prevent unauthorized access.
Strict employee access controls ensure only authorized personnel can access customer information, with all access logged and monitored for compliance. We partner with PCI-DSS compliant payment processors and do not store complete credit card details on our servers, ensuring maximum financial data protection.
Data retention policies ensure personal information is kept only as long as necessary to provide services, comply with legal obligations, and resolve disputes, with automatic deletion procedures for inactive accounts. You have the right to access, correct, delete, or export your personal data. Contact our privacy team at privacy@quantumview.online to exercise these rights or for privacy-related inquiries.